In addition to our normal high levels of hygiene we shall:
Use sanitising and disinfectant products throughout the hotel that is proven to be effective against COVID-19.
Implement a regular focused clean across all the high touch point areas in the public areas and guest bedrooms
Provide hand sanitiser stations in the public areas of the hotel for guests and staff use
Provide single-use printed material where possible and our menus will all be available to download from our website
Continue to launder all bedroom linen offsite with a leading commercial provider to Hotels and the NHS
Spend additional time in preparing bedrooms to sanitise every touchpoint and surface
Reduce the number of soft furnishings in bedrooms where possible as an additional precaution.
Not enter or service your bedroom once you have arrived. If you would like your towels or linen refreshed, you can request this with a member of staff.
Restaurant tables and chairs will be fully sanitised between each sitting
Residents will be encouraged to use their own bathroom facilities to reduce visits to the public toilets
We will use directional floor markings and a one-way system to guide guests around the hotel safely and where needed, social distancing signage to assist.
All staff members will receive additional training on keeping you and themselves safe. This will be reflected in how they interact with you during your stay.
All staff will be temperature checked on arriving to work
Our Front of House, Housekeeping & Kitchen Team will wear appropriate PPE to protect both our guests and them whilst working on duty.